Microsoft has pulled the Microsoft 365 model 2206 replace after customers report their Workplace functions are crashing when viewing a contact card or hovering over a person’s title or photograph.
When making an attempt to open a person’s contact card or hover over their title/image in emails, feedback, or shared paperwork, the appliance will crash with 0xc0000005 and 0xc0000374 exception errors.
In keeping with stories on Reddit and the Microsoft Solutions discussion board, this can be a widespread downside, with the one repair to downgrade to Enterprise channel 2205, launched on the finish of July.
“Simply upgraded to Workplace 2206 in Month-to-month Enterprise Channel and everytime you transfer the cursor over the image or icon of the sender of an e mail, outlook instantly crashes,” defined a Microsoft 365 on the Microsoft Solutions discussion board.
Microsoft is conscious of the problem and has launched the MO412229 advisory stating that they pulled Microsoft 365 model 2206 whereas they collect diagnostic information to analyze the trigger.
“Whereas we’re persevering with to analyze exactly why this occurred, we have reverted to the final recognized unaffected model to expedite remediation, subsequently confirming decision with some previously affected customers. ,” reads the Microsoft advisory concerning these crashes.
Microsoft 365 customers already on model 2206 are suggested to roll again to model 2205 to mitigate this concern.
Admins can roll again to Microsoft 365 model 2205 through the Microsoft 365 admin middle or utilizing these directions.
Microsoft suffered an outage yesterday after a Cisco Meraki Snort rule prevented EMEA customers from connecting Microsoft 365 providers.